TMNZ and CA ANZ have worked together to bring you the results of the 2023 Satisfaction Survey.

Tax practitioners say it takes longer to get a response from Inland Revenue Department (IRD), but they find that tax officials are helpful and demonstrate a good understanding of client issues, according to the 2023 Inland Revenue Satisfaction Survey.

The annual survey is conducted jointly by CA ANZ and Tax Management New Zealand (TMNZ) to provide insight into what tax practitioners think of the way in which IRD administers the tax system.

Click through to read the full results on Acuity Magazine here.